JavaScript is a programming language that is often used by Web browsers to provide enhanced user interfaces and dynamic websites. JavaScript is an important part of FilesDIRECT and if, for whatever reason, JavaScript has been turned off in your browser, then FilesDIRECT will not work properly.

Here's what you do:

1. Open Google Chrome
2. Click on the "Tools" icon in the upper right-hand corner of the screen (it looks like a wrench)
3. Select "Options", then click "Under the Hood"
4. Click on "Content Settings" to open the "Content Settings" window
5. Click "JavaScript" in the "Features" section of the window. The "JavaScript Settings" window will open
6. Select "Allow all sites to run JavaScript"
7. Click "Close" to save changes and close the window

JavaScript is a programming language that is often used by Web browsers to provide enhanced user interfaces and dynamic websites. JavaScript is an important part of FilesDIRECT and if, for whatever reason, JavaScript has been turned off in your browser, then FilesDIRECT will not work properly.

Here's what you do:

1. Open Internet Explorer
2. Click on the "Tools" button and select "Internet Options"
3. Go to the "Security" tab at the top of the pop-up window, then click on the "Internet" icon
4. Click on the "Custom Level" button at the bottom of the pop-up window and scroll down to "Scripting Options"
5. Choose "Enable" for the active scripting option and click "OK" to save the changes

What do I do if my firewall or proxy server is blocking FilesDIRECT?

If you think your firewall or proxy server security settings might be keeping you from accessing FilesDIRECT, go into the settings and make an exception for the following URLs:

app.filesdirect.com/styles/upload.css
app.filesdirect.com/styles/styles/admin/style.css
app.filesdirect.com/styles/Javascript/jquery-latest.js
app.filesdirect.com/clienturl
app.filesdirect.com/clienturl
app.filesdirect.com/default.aspx?comp=<the name of your upload page>
app.filesdirect.com/WebResource.axd
app.filesdirect.com/images/
www.filesdirect.com/clientlogos

That should fix things right up!